Direct Debit
Direct Debit is a convenient, automated method of paying your bills. BOC’s Direct Debit customers gain five extra days credit and avoid additional fees (non-Direct Debit fee is £3.00 per invoice).
You can set up or amend Direct Debit within ‘My Account Profile’ under the welcome message (screenshot below) or sign in here to get to Direct Debit tab straight away. If you are a new user, you will need to register first.
If a Direct Debit fails a charge of Ł25 may be applied to your account, we will request the funds from your bank again on the 13th of the following month. If the Direct Debit fails again, a further fee may be applied and we will cancel Direct Debit from your account. You should pay your invoice by another method as soon as you can to avoid any late payment charges.
Pay an invoice with a card
You can pay your invoice by debit or credit card using Quick Pay or sign in to your online account to view and pay your invoices or account balance.
Bank transfer
You can pay your BOC invoice by:
BACS, CHAPS, FPS or through online banking to BOC Ltd, Sort Code 40-02-50, Account Number 11407201
IBAN GB49MIDL 40025011407201
SWIFT/BIC MIDLGB22
Please allow 3 working days for a BACS payment. Please quote your BOC account number, and the invoice number you would like to pay. Please email all remittance advice to remit.advice@boc.com. If you are paying directly into a bank, please use a bank giro slip and ensure you quote your BOC account number and invoice number.
Payment terms
Normal terms of payment are by direct debit to be taken on the earliest banking day to the 25th day of the month following the month of the invoice date. In the case of methods of payment other than Direct Debit, full payment of invoices in cleared funds must be received by BOC by the 20th day of the month following the month of the invoice date.
Rental period options
BOC has a rental charge for all cylinders. Unless you otherwise request, all your cylinders will default to annual rental.
There are four rental period options:
Monthly - charged for the previous month. If you pay monthly rental charges and increase your holdings, you will be charged a full month rental for the extra cylinders at the end of the month in which you obtained them.
Quarterly - payable in advance
Annual - charged once a year in advance. If you pay annual rental, and increase your holdings, you will be charged for the new cylinders from the purchase date until the renewal date of the existing cylinder. For example, if your renewal date is 1st January, and you add an extra cylinder in the previous June, you will be charged 7 months rental on the additional cylinder. On 1st January you will be charged 12 months rental for all cylinders. If your holdings decrease, you will receive a credit note for the number of months left on your rental.
3 or 5 yearly - available for small cylinders only and suitable for customers with stable holdings - No pro-rata credit is available should the cylinders be returned before the renewal date.
The renewal date is always the first of the month in which you first obtained the cylinder.
BOC charges
The different price elements cover the different costs associated with supplying cylinder gases.
Price lists for cylinder rental:
Industrial Gases Price List - Charges Effective 1st June 2022
Industrial Gases Price List – UK (PDF)
Medical Gases Price List - Charges Effective 1st June 2022
Medical Gases Price List – UK (PDF)
Balloon Gases Price List - Charges Effective 1st June 2022
Balloon Gases Price List – UK (PDF)
Special Gases Rental Price List - Charges Effective 1st January 2022
Special Gases Rental Price List – UK (PDF)
Drinks Dispense Gase Rental Price List - Charges Effective 1st April 2022
Drinks Dispense Gase Rental Price List – UK (PDF)
Account based charges are:
Non-Direct Debit Fee - £5.00 per invoice or no charge when you pay by Direct Debit
Paper Invoice Fee - £5.95 per invoice or no charge when you sign up to receive your invoices by email
Late Payment Fee - £25.00 per incident or no fee when you pay on time
Debt Collection Agency Fee - £15.00 per incident or no fee when you pay on time
Other charges:
Replacement charges also apply for any BOC cylinders lost by customers.
To decrease the number of failed deliveries causing delays to our delivery service, we reserve the right to levy a failed delivery charge equivalent to our standard delivery charge.
There are surcharges relating to the following gases:
2. Propylene
3. Refrigerant
4. Propane
You can find more information about all charges related to gas cylinders here.
Download copies of your invoices
1. Sign in or register if you are a new user
2. Choose 'View and Pay Invoices'
3. Search for the invoice you want by changing the start date, payment status or document type and click 'Apply filters'. You can also, search by Reference Number.
4. Click the red link 'Show documents'
Understanding your invoice
If you would like to understand each element of your invoice better, please read this guide or watch our short video.
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